Privacy Policy
O’Briens Bespoke Joinery is committed to protecting and respecting your privacy.
This privacy statement sets out the basis on which we will process any personal information that we may collect about you as a visitor to our website and/or as a client commissioning works. Please read this privacy statement carefully.
1. The information that we collect about you
We may collect and process the following information;
1.1 Information that you give to us: This is information about you that you give to us by:
1.1.1 Filling in forms on our website, documents we send via email or contracts that are sent to you that require your signature.
1.1.2 Filling in payment details to make purchases through the website or via BACS for commissioned works.
1.1.3 giving us your business information (if you are a supplier of goods or services)
1.1.4 corresponding with us by telephone, post, email or social media.
1.1.5 Entering prize draws or competitions we host.
All of the above may include but not exclusively; your name, address, email address, telephone number, social media accounts and bank account details. Information about your business relationship with O’Briens Bespoke Joinery, your professional role and nature of your business.
2. Information that our website collect about you
2.1 If you visit our website it will automatically collect some information about you and your visit, including the internet protocol (IP) address used to connect your device to the internet.
2.2 Our website may also download “cookies” to your device:
2.2.1 What are cookies?
1.1 Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit or to another website that recognises that cookie.
1.2 Cookies allow our website to recognise the user’s device and make any presettings immediately available.
1.3 As soon as a user accesses the platform, a cookie is sent to the hard disk of the respective user’s computer.
2.2.2 Why are cookies useful?
2.1 Cookies allow a website to recognise a user’s device and to target the content displayed to the user’s interests.
2.2 They help to improve the website and offer you a better service.
2.3 It enables us to recognise your device when you return to our website.
2.4 By using our website you agree that, unless you have set your computer's browser to reject them, we can place the types of cookies set out below on your device and use that data in accordance with this policy
2.5 You can find more information about cookies at: www.allaboutcookies.org
2.2.3 Google analytics
3.1 O’Briens Bespoke Joinery uses Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 (“Google”).
3.2 Google Analytics also uses “cookies”, text files that are stored on your device to help analyse how you use the website.
3.3 Information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there.
3.4 In the event of activated IP anonymization on this website, however, your IP address is initially truncated by Google within member states of The European Union or in other member states of the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there.
3.5 On our behalf, Google will use this information to evaluate your use of the website, compile reports about website activities and provide further services related to website and internet usage by us. The IP address transferred from your browser by Google Analytics will not be linked with any other data held by Google.
3.6 You can prevent the storage of cookies by setting your browser software appropriately; in this case however please note that you might not be able to fully use all functions offered by this website. You can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link: http//tools.google.com/dlpage/gaoptout
2.2.4 Changing your cookie preferences
4.1 Most web browsers allow some control over cookies through browser settings.
2.3 If you exchange emails, telephone conversations or any other electronic communications with our employees, our information technology systems will record details of those conversations and sometimes their content.
2.4 We may also collect information from other sources, for example;
2.4.1 If we have a business relationship with the organisation that you represent, your colleagues or other business contacts may give us information about you such as your contact details or details of your role in the relationship.
3. The way we use your information
3.1 We may use your information for the following purposes;
3.1.1 to operate, administer and improve our website, works commissioned and aspects in which we conduct our business.
3.1.2 to comply with our legal and regulatory obligations and bring and defend legal claims
3.1.3 to operate, manage, develop and promote our business and in particular our relationship with the organisation that you represent (if any) and related transactions.
3.1.4 to protect our business from fraud, money-laundering, breach of confidence, cyber-attack, theft of proprietary materials and any other financial or business crimes.
3.2 If you are unsure as to O’Briens Bespoke Joinery’s need for information that we request from you, please contact;
James O’Brien via jim@obriensbespokejoinery.co.uk
4. Retention and deletion of your information
4.1 We intend only to keep your information for as long as required to fulfil the service that you request from us after which your information will be deleted.
5. Your rights
5.1 You have a right to access the personal information that we hold about you and to some related information under the data protection law. You can also request any inaccurate personal information to be corrected or deleted.
5.2 You can object to our use of your personal information for direct marketing purposes at any time by contacting us in section 3 of this document.
6. Contact us
If you have any queries regarding this privacy policy please contact us at:
jim@obriensbespokejoinery.co.uk
7. Changes to this policy
7.1 Any changes we make to this privacy policy in the future will be posted to our website at www.obriensbespokejoinery.co.uk/privacy-policy/
Last Updated: October 2021